0800 408 8000
Adults 1 2 3 4
Children 11 and Under 0 1 2 3
To get the best price for more than 3 rooms Call us on 0800 408 8000
We appreciate your patience and co-operation during these unprecedented times as a result of the COVID-19 pandemic. We have been working tirelessly to ensure queries are resolved on your behalf and liaising with airlines and other suppliers in order to safeguard your payment. Please find the following options to resolve your queries and concerns:
We strongly recommend that you choose the option of changing your holiday date in order to take advantage of generous amendment policies and it will allow you to re-book your holiday for a future date. However, we recognize that some customers’ financial situation may have changed as a result of COVID-19 and as such a refund is required. Please call us on 0800 408 8000 (8am to 8pm) with your preferred choice.
We’ll work to ensure you receive your refund or credit note as quickly as possible. To do so, we’ve increased our staffing levels to ensure we’re delivering the best and quickest customer service to you and our call centre currently has an average call waiting time of no more than two minutes.
We appreciate this is a difficult time and that the trip you were no doubt excited to take has now been cancelled. While we are dealing with a large number of requests, we’ll do our best to come back to you as soon as possible and thank you for your understanding.
Dependable, Reliable and Trusted name in Travel
Visit www.gov.uk/foriegn-travel-advice for latest destination travel advice from the Foreign Commonwealth & Development Office (FCDO) including Covid19 travel advice, security and local laws, and passport and visa information.
We may wish to contact you by email for marketing purposes with details about our services and any special offers. We respect your privacy. We do not share, exchange or sell your email address to third parties.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected.
If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you have booked a flight only where the ticket is not issued immediately, your flight will be protected under our ATOL. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to www.caa.co.uk/ATOLCertificate
For booking and latest special offers call or email our reservation team on :
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